Please read the COVID-19 Updates page for the current impact of Coronavirus on our service.


Care Homes


Dental Health Matters....

Please see the News post regarding anytime telephone triage for care homes partcipating in our dental clinics

Dental health matters, especially for the elderly. There are well-known links between poor oral health and poor general health. Poor oral hygiene is common in elderly patients who may lack the dexterity to clean their teeth properly or may not remember whether they have cleaned them or not. Many carers have not had proper training in how to assist with toothbrushing. Sometimes carers assist with the cleaning of a partial denture but fail to realise that the resident still has some of their own teeth remaining which never get cleaned. Many elderly people have worn the same set of dentures for years, while gum shrinkage and weight loss mean that those dentures no longer fit properly. Badly fitting dentures are uncomfortable and make eating difficult, sometimes leading to further weight loss or the resident refusing to wear their dentures and having to move to a diet of pureed food. Denture wearers are also as much if not more at risk of oral cancer than those retaining their own teeth but if your residents are not having dental check-ups, this silent killer could go undiagnosed. In addition, many dentures are lost during hospital stays or simply go astray in the residential care environment and if they are not replaced promptly, the patient may never get used to wearing them again. with knock-on effects on nutrition and ability to enjoy their food.


Change is coming

For a long time, oral health has been the poor relation of general health but increasingly it is coming under the spotlight. Recent NICE Guidance on Oral Health for Adults in Care Homes has raised its profile and the Care Quality Commission has begun to look into dental access for the residential care sector.


What provisions do you currently have in place for residents needing access to dental care?

Are you able to supply staff and transport to take residents out to a local practice? Do you have to pass the cost of this on to the residents? Do you rely on visiting relatives to take residents to dental appointments? How efficiently is the NHS able to respond when you have a resident requiring a home dental visit? 


On-Site Dental Clinics

We can hold regular dental clinics at your home, enabling residents - even those with dementia and mobility problems - to receive regular check-ups and a range of treatments at a much lower cost than individual appointments. If you are looking for a way to ensure equal access to dental care for your residents, this provides a practical and effective solution.


Book ORCA Training for your staff

We have created an Oral Health for Care Homes (ORCA) training course for care staff which includes practical exercises and template oral health assessment form, checklist and care plan to help homes comply with best practice and keep records to evidence this.


Tell Your Residents and Relatives About Us

Please tell residents and their families about our service. We are happy to provide you with leaflets and cards to hand out.










We are taking the opportunity to write to the homes participating in our regular dental clinics – first, to say that we send our best wishes and much admiration to all of you during what must be a very challenging time.

Given that we operate to very strict cross-infection protocols and equip our dental teams with all the PPE needed safely to carry out their work, we hope it won’t be too long before we can resume dental clinics.

In the meantime we would like to offer you an anytime telephone triage service for residents experiencing dental pain or other issues. Please feel free to call us on 01304 842995 Monday to Friday between 09.30 and 17.30 and email us on at weekends and out of hours. We will arrange for one of our dentists to call you back as soon as possible and can also use Skype to view the patient if you have this facility.

All we ask is that a consent form has been completed and sent to us in respect of any patient needing triage. In the case of patients we have not seen before, please email us a completed consent form at the time of enquiry.

The dentist can prescribe antibiotics if required, or appropriate dental products and advise on pain relief or any other actions which may assist the patient until they can be seen. If an urgent appointment is required, it should be possible to refer the patient to the nearest NHS emergency dental care hub.

We hope to support you as much as possible until things get back to normal so please do call us if you need help or advice.